Customer & Technical Support | WTI

CUSTOMER & TECHNICAL SUPPORT

We’re here to help

Live, U.S.-based support from the engineers and technicians who build the product. Configuration, integration, firmware, troubleshooting, and orders, shipping, and accounts.

PHONE(805) 339-9696Monday–Friday, 8 AM – 4 PM Pacific
EMAILsupport@wtiusa.comInclude your camera model and serial number for the fastest reply.
Software & FirmwareCamera Control Software downloads → Repair & WarrantyStart an RMA →

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A WTI technician replies within one business day. For urgent field issues, call us.

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A WTI technician will reply within one business day. For urgent field issues, call (805) 339-9696.